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Debt Collection Abuse

It is illegal for a debt collector to telephone you at work after being told to stop. Debt collectors cannot speak to anyone that you don't want them to speak to, including you, anyone at your place of employment, or any of your family and friends.  Debt collectors cannot legally yell at you or swear at you, and they can not lie to you.  They cannot threaten you, and they cannot sue you, unless it is convenient to you.  And contrary to what debt collectors would have you believe, it is you who holds all the cards – if you know your rights.  And if you decide to sue them it will cost you nothing.

Obtain A Free EvaluationExamples of Debt Collection Abuse

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Debt Lawsuit Defense

You incurred the debt.  You owe the money.  You have not paid.  And now you have been sued.  You are going to lose, right?  Wrong!

The hardest thing about winning a lawsuit for allegedly not paying a credit card debt is getting consumers to understand that they stand a good chance of winning if they do the right things.  And it costs very little to have us do it for you!  Debt collection is easy when consumers believe there is nothing they can do.  Consumers just give up and then they lose.  Don't be one of those people.  Instead, be one of thousands who prevail in this situation.

Obtain A Free EvaluationSome Recent Debt Defense Results

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Class Action Litigation

At Hyde & Swigart, we use every available legal tactic to ensure your rights are vindicated and the bad guys do not get away with their deceit and abusive tactics. Class actions are powerful weapons, and you can fight back with the best of them! A class action is a form of lawsuit in which a person or persons bring a claim to court for a large class of consumers. We occasionally file these lawsuits for consumers.  Just because your damages are small does not mean you should not prevail, and that is exactly what class actions are designed to address.

More About Class Actions

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We Want To Help You.

At Hyde & Swigart, our focus is on protecting consumers from debt collectors, and in defending consumers who are being sued for consumer debts.  However, we also provide other consumer services, as well.  For example, if you just discovered that someone obtained a judgment against you, we can help.  We can also help with unfair repossessions, and unwanted telephone solicitations.  We have also helped consumers with student loans, tenant-landlord issues, home-owner association issues, and so called "debt negotiation companies" (companies that claim to help you get out of debt while really making your situation worse.)  If you have a consumer related concern and you want a free consultation, Hyde & Swigart is there for you.

See Our Evaluations Here

 

debt collection

WE SUE ABUSIVE AND HARASSING DEBT COLLECTORS!
If you are behind in paying your bills, you can expect to hear from a debt collector.  A debt collector is someone, other than the creditor, who regularly collects debts owed to someone else.  Lawyers who collect debts are considered to be debt collectors, too.  And debt collectors are abusive.  They violate the law, but you can fight back!

Debt collectors generate more complaints to the FTC than any other industry group.  The list of things a debt collector is prohibited from doing is exhaustive and complicated.  If you want to get an idea of whether you are being abused, seek the advice of a consumer rights attorney.

If you think are being harassed by a debt collector, fill out this simple debt collection evaluation form and an attorney from our office will review the information and respond to you within 24 business hours (and usually faster).  They have waited this long, they can wait another day while you check out your legal rights and remedies.

It does not matter if you’re behind in paying your bills.  The Fair Debt Collection Practices Act (FDCPA), prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you. Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.

Here are some questions and answers about your rights under the FDCPA.

What types of debts are covered?
The FDCPA covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn’t cover debts you incurred to run a business.

Can a debt collector contact me any time or any place?
No. A debt collector may not contact you at inconvenient times or places, such as before 8 am or after 9 pm, unless you agree to it. And collectors may not contact you at work if they’re told (orally or in writing) that you’re not allowed to get calls there.

How can I stop a debt collector from contacting me?
If a collector contacts you about a debt and you don’t want the collector to contact you again, tell the collector – in writing – to stop contacting you. Here’s how to do that:

  • Make a copy of your letter.
  • Send the original by mail, and pay for a “return receipt” so you’ll be able to document what the collector received.  Sending this letter to a debt collector does not get rid of the debt (if it’s actually owed), but it should stop the contact with you.
  • Once the collector receives your letter, they may not generally contact you again.

Can a debt collector contact anyone else about my debt?
If an attorney is representing you about the debt, the debt collector must contact the attorney, rather than you. If you don’t have an attorney, a collector may contact other people – but only to find out your address, and then only if it is unknown to them.  Collectors are also prohibited from contacting third parties more than once. A debt collector is not permitted to discuss your debt with anyone other than you, your spouse, or your attorney.

What does the debt collector have to tell me about the debt?
Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money.

Can a debt collector keep contacting me if I don’t think I owe any money?
If you send the debt collector a letter stating that you don’t owe the money, or that you will not pay the money, the debt collector must stop contacting you.

What practices are off limits for debt collectors?

Just about everything they do.  This includes harassment, abuse, third party contracts, lying to you, shouting at you, calling you at work, suing you when it is inconvienient for you, and much, much, more. For example, they may not:

  • use threats of violence or harm;
  • publish a list of names of people who refuse to pay their debts;
  • use obscene, profane, or abusive language;
  • repeatedly use the phone to annoy someone;
  • debt collectors may not lie when they are trying to collect a debt, including:
    • falsely claim that they are attorneys or government representatives;
    • falsely claim that you have committed a crime;
    • falsely represent that they operate or work for a credit reporting company;
    • misrepresent the amount you owe;
    • indicate that papers they send you are legal forms if they aren’t; or
    • indicate that papers they send to you aren’t legal forms if they are.

Debt collectors also are prohibited from saying that:

  • you will be arrested if you don’t pay your debt;
  • they’ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or
  • legal action will be taken against you, if doing so would be illegal or if they don’t intend to take the action.
  • Debt collectors may not:
  • give false credit information about you to anyone, including a credit reporting company;
  • send you anything that looks like an official document from a court or government agency if it isn’t; or
  • use a false company name.
  • Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:
  • try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt – or your state law – allows the charge;
  • deposit a post-dated check early;
  • take or threaten to take your property unless it can be done legally; or contact you by postcard.

Can I control which debts my payments apply to?
Yes. If a debt collector is trying to collect more than one debt from you, the collector must apply any payment you make to the debt you select. Equally important, a debt collector may not apply a payment to a debt you don’t think you owe.

Can a debt collector garnish my bank account or my wages?
If you don’t pay a debt, a creditor or its debt collector generally can sue you to collect. If they go to court and win, the court will enter a judgment against you. The judgment states the amount of money you owe, and allows the creditor or collector to get a garnishment order against you, directing a third party, like your bank, to turn over funds from your account to pay the debt.
Wage garnishment happens when your employer withholds part of your compensation to pay your debts. Your wages usually can be garnished only as the result of a court order. Don’t ignore a lawsuit summons. If you do, you lose the opportunity to fight a wage garnishment.

Can federal benefits be garnished?
Many federal benefits are exempt from garnishment (meaning they cannot be taken by the debt collector). The federal benefits that are protected include:

  1. Social Security Benefits
  2. Supplemental Security Income (SSI) Benefits
  3. Veterans’ Benefits
  4. Civil Service and Federal Retirement and Disability Benefits
  5. Service Members’ Pay
  6. Military Annuities and Survivors’ Benefits
  7. Student Assistance
  8. Railroad Retirement Benefits
  9. Merchant Seamen Wages
  10. Longshoremen’s and Harbor Workers’ Death and Disability Benefits
  11. Foreign Service Retirement and Disability Benefits
  12. Compensation for Injury, Death, or Detention of Employees of U.S. Contractors Outside the U.S.
  13. Federal Emergency Management Agency Federal Disaster Assistance

*Note, federal benefits may be garnished under certain circumstances, including paying delinquent taxes, alimony, child support, or student loans.

Do I have any recourse if I think a debt collector has violated the law?
You have the right to sue a collector in a state or federal court within one year from the date the law was violated. If you win, the judge can require the collector to pay you for any damages you can prove you suffered because of the illegal collection practices, like lost wages and medical bills. The judge can require the debt collector to pay you up to $1,000, even if you can’t prove that you suffered actual damages. You also can be reimbursed for your attorney’s fees and court costs. A group of people also may sue a debt collector as part of a class action lawsuit and recover money for damages up to $500,000, or one percent of the collector’s net worth, whichever amount is lower. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.

What should I do if a debt collector sues me?

If a debt collector files a lawsuit against you to collect a debt, respond to the lawsuit, either personally or through a lawyer, by the date specified in the court papers to preserve your rights.