
It is illegal for a debt collector to telephone you at work after being told to stop. Debt collectors cannot speak to anyone that you don't want them to speak to, including you, anyone at your place of employment, or any of your family and friends. Debt collectors cannot legally yell at you or swear at you, and they can not lie to you. They cannot threaten you, and they cannot sue you, unless it is convenient to you. And contrary to what debt collectors would have you believe, it is you who holds all the cards – if you know your rights. And if you decide to sue them it will cost you nothing.

You incurred the debt. You owe the money. You have not paid. And now you have been sued. You are going to lose, right? Wrong!
The hardest thing about winning a lawsuit for allegedly not paying a credit card debt is getting consumers to understand that they stand a good chance of winning if they do the right things. And it costs very little to have us do it for you! Debt collection is easy when consumers believe there is nothing they can do. Consumers just give up and then they lose. Don't be one of those people. Instead, be one of thousands who prevail in this situation.

At Hyde & Swigart, we use every available legal tactic to ensure your rights are vindicated and the bad guys do not get away with their deceit and abusive tactics. Class actions are powerful weapons, and you can fight back with the best of them! A class action is a form of lawsuit in which a person or persons bring a claim to court for a large class of consumers. We occasionally file these lawsuits for consumers. Just because your damages are small does not mean you should not prevail, and that is exactly what class actions are designed to address.

At Hyde & Swigart, our focus is on protecting consumers from debt collectors, and in defending consumers who are being sued for consumer debts. However, we also provide other consumer services, as well. For example, if you just discovered that someone obtained a judgment against you, we can help. We can also help with unfair repossessions, and unwanted telephone solicitations. We have also helped consumers with student loans, tenant-landlord issues, home-owner association issues, and so called "debt negotiation companies" (companies that claim to help you get out of debt while really making your situation worse.) If you have a consumer related concern and you want a free consultation, Hyde & Swigart is there for you.
Debt Collection Abuse
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If you have been sued over a debt, or you believe that you are about to be sued over at debt, you are doing the right thing by reading this article. You may well owe some of the money, and perhaps even all of it. However, it is just a debt; your life should not be turned upside down because of it. Further, perhaps you just don't want to pay it, or, more likely, can't afford to pay it?
Fill out this simple credit card defense evaluation form and an attorney from our office will review the information and respond to you within 24 business hours (and usually faster). They have waited this long, they can wait another day while you check out your legal rights and remedies.
The Basics of Defending Creditor Lawsuits
This guide provides general information for California consumers who are facing debt collection lawsuits in California civil courts. It does not apply to courts outside the state of California, and it is not a substitute for obtaining legal advice in your individual case. However, because we offer free advice, there is no reason not to contact us.
Can a creditor sue me if I owe a debt?
Yes. In fact, these days it is quite common for creditors to file lawsuits to collect debts. In California, the creditor typically files the lawsuit in the county where you live.
What is a debt buyer?
A "debt buyer" is a company that specializes in buying and collecting old debts. If you fail to repay a debt, your creditor might sell the debt to a debt buyer. The debt buyer will then try to collect the debt from you. This practice is legal. Debts are often bought and sold more than once, and that can cause real problems for you and the debt buyer.
Can a debt buyer sue me if I owe a debt?
Yes. If your creditor has sold your debt to a debt buyer, the debt buyer can sue you to collect the debt. This practice is legal.
If I am sued by a creditor or debt buyer, do I need a lawyer?
Yes. Every defendant in a debt collection lawsuit should be represented by a lawyer. Practically speaking, however, most California residents who have been sued over a debt think they are unable to obtain afford representation. At Hyde & Swigart we work hard to ensure that all consumers can afford to be represented. Often, hiring a private attorney will often cost almost as much, if not more than, the debt itself. However, at Hyde & Swigart we represent consumers for little or no cost.
You should not ignore a debt collection lawsuit because you cannot afford a lawyer. Debt collection attorneys often rely on the fact that unrepresented defendants do not know their rights. Fight back by educating yourself about your case and contacting Hyde & Swigart! Read the information in these pages to familiarize yourself with the court process and the issues you will face as a pro se defendant ("pro se" means "for oneself"). In our experience, a little information goes an incredibly long way.
What is a plaintiff?
A plaintiff is the party who files the lawsuit. If a creditor or debt buyer files a lawsuit against you, the creditor or debt buyer is the plaintiff.
What is a defendant?
A defendant is the party who is sued by the plaintiff. If a creditor or debt buyer files a lawsuit against you, you are the defendant.
What is a summons?
A summons is your official notification that you have been sued. It tells you how and where to appear in order to defend the case. A summons is usually accompanied by a complaint.
What is a complaint?
A complaint explains why you have been sued. It contains the facts and the legal claims that are the basis for the lawsuit. In debt collection cases, the complaint is often very short and may provide very little information.
What is an answer?
An answer is an official written response to a complaint. In your answer, you should write all the defenses that you want to raise in the case.
What is a counter-claim, or a cross-claim?
A counter-claim, or cross-claim, is a claim that you have against the plaintiff. The plaintiff may owe you money, or the plaintiff may have violated your rights or caused you some other kind of harm for which you want to recover money damages. You always have the right to file a claim against the plaintiff along with your answer.
What should I do if I receive a summons and complaint?
DO NOT IGNORE IT. You should always respond to a summons and complaint. You must respond properly to your case.
Is there a time limit for filing an answer?
Yes. If you were served with the summons and complaint in person, you must file your answer within 30 DAYS. "In person" means that a process server came to your home or place of business and gave the papers to you personally. If you were served with the summons and complaint in some other way, you may have additional time to file your answer.
What if the time for filing my answer has already expired?
You should try to file an answer anyway. As long as there is no judgment against you, the court will usually accept a late answer.
What should I write in my answer?
Your answer should contain all the defenses that you want to raise in your case.
What will happen if I ignore the summons?
If you ignore the summons, the plaintiff will almost certainly ask the court to award a judgment against you. This kind of judgment is called a "default judgment." A default judgment usually awards the plaintiff everything that it asked for in the complaint, plus interest and court costs. The judgment will appear on your credit report, and it can stay there for up to twenty years if it is not satisfied. The judgment also gives the plaintiff the right to try to collect money from you by freezing your bank account or garnishing your wages. You can avoid a default judgment by filing an answer and appearing in court.
What happens after I file an answer?
After you file an answer, the court will notify you of your first court date. You may also have to go to a settlement conference. Your first court date could be anywhere from 1 month to 9 months after you file your answer, depending on where you live. It is very important that you attend this court date. If you fail to attend the court date, the court may award a default judgment against you.
What is the "burden of proof"?
The 'burden of proof" is the responsibility to provide evidence in support of a legal claim.
Who has the burden of proof in a debt collection case?
The plaintiff -- the creditor or debt buyer -- ALWAYS has the burden of proof in a debt collection case. This means that the plaintiff has to come up with evidence to prove to the court that (1) the plaintiff has the right to sue you; (2) the debt is yours; and (3) you owe the exact amount of money that the plaintiff claims you owe. You do not have to prove that you do not owe the money. Rather, the plaintiff has to prove that you DO owe the money.
Know Your Rights!
As a defendant in a court case, you always have the right to "put the plaintiff to its proof." That means that you can insist that the plaintiff come up with actual evidence to prove that you owe a debt. Although you should always be truthful in court, you do not have to admit that the plaintiff's allegations are correct.
What kind of evidence does the plaintiff need to present in order to meet its burden of proof?
If you admit that the plaintiff's allegations are correct, the plaintiff can rely on your admission to win the case. But if you challenge the plaintiff's right to sue you, the existence of the debt, or the amount of the debt, the plaintiff must provide the following evidence to the court:
Proof that the plaintiff has the right to sue you. In the case of a debt buyer, the debt buyer must prove that it owns your debt by showing the court the contract of sale. This contract is called an "assignment." The assignment must mention your debt specifically. If your debt has been bought and sold multiple times, the debt buyer must present a chain of assignments that goes all the way back to your original creditor.
Proof that the debt is yours. Usually, this means an original contract with your signature.
Proof that the amount demanded in the lawsuit is correct. Usually, this means a complete set of bills or account statements. In the case of a credit card, the plaintiff also has to prove that each and every charge on the card was authorized.
All of this proof must come in a specific format, or else it is considered "hearsay," not admissible in court. If the plaintiff fails to meet its burden of proof by coming up with admissible evidence of your debt, the court must dismiss the case.
How can the burden of proof help me get a better outcome in my case?
The plaintiff has to present quite a lot of evidence in order to meet its burden of proof. This evidence is often difficult or expensive for the plaintiff to produce. If your debt is old, or if it has been bought and sold multiple times, evidence of your debt may not exist at all. It is almost always much easier and cheaper for the plaintiff to negotiate a settlement with you than to come up with all the evidence needed to meet the burden of proof. That is why the plaintiff will nearly always want you to agree to a settlement.
Know Your Rights!
If you believe you do not owe the debt, never agree to a settlement. Insist on your defenses and put the plaintiff to its proof. If you have a solid defense, you have a good chance of winning the case.
If you would like to negotiate a settlement, use your knowledge of the burden of proof to make sure you get a settlement that works for you.
If you cannot afford to make a settlement agreement, or if your income is exempt from debt collection, you should put the plaintiff to its proof. There is a good chance that the plaintiff will be unable to meet its burden, and the case will eventually be dismissed.
Remember: If you do not appear in court, you will automatically lose. Showing up is more than half the battle!